In pain? Same-day visits whenever we can

Gentle root canal care in Medina

Dr. Nivine El-Refai is a board-certified endodontist who has spent more than 20 years saving teeth. Your visit is calm and unhurried, your 3D images are explained to you, and if you are in pain, we try to see you the same day.

A dentist referring a patient? Referral portal and details

Dr. Nivine El-Refai smiling beside the surgical microscope in her Medina treatment room
American Board of Endodontics, board certified American Association of Endodontists GentleWave Procedure authorized practice

Diplomate of the American Board of Endodontics since December 2014. Fellow of the International College of Dentists. GentleWave authorized practice.

In pain right now?

Call or text us and tell us what is going on. Every attempt is made to see patients in pain on the same day, and earlier appointments are available on request.

330-721-1350

Mon, Tue, Thu, 7 am to 4 pm. Wednesday by appointment.

Already a patient and it is after hours? Call 330-416-8297. What to do in a dental emergency

The quiet, light-filled reception area at Gentle Endodontics

Unhurried, and explained

Many people arrive nervous about a root canal. The practice is built around making that easier.

  • Time to talk

    Appointments are not rushed. Your options, questions and concerns are reviewed before anything begins.

  • Your own images, explained

    Dr. El-Refai goes through your x-rays and 3D scan with you, so you can make an informed choice.

  • Comfort, your way

    Local anesthetic for every treatment, nitrous oxide if it helps, and a board-certified anesthesiologist available on request.

Precision you can see

3D cone beam imaging

A small-field 3D scanner designed for endodontics shows canals, cracks and infection that flat x-rays miss, with a low dose.

Surgical microscope

Magnification and light let Dr. El-Refai find narrow, curved and hidden canals and treat them precisely.

GentleWave

Fluid and sound waves clean the whole canal system, often allowing treatment in one visit. About GentleWave

Careful sterilization

Instruments are cleaned and sterilized in a dedicated room between every patient. Our technology

Dr. El-Refai welcoming patients at the office door

Meet Dr. El-Refai

Dr. Nivine El-Refai earned her dental degrees at Cairo University and Case Western Reserve University, where she completed her specialty training in endodontics in 2000 and has volunteered as an instructor ever since. She became a Diplomate of the American Board of Endodontics in 2014 and was inducted as a Fellow of the International College of Dentists in 2023.

Outside the office she spends time with family, travels, fishes, plays tennis, gardens and reads, often in another language.

Read her full background

Your visit

3985 Medina Road, Suite 160
Medina, OH 44256
  • From I-71: take Route 18 west. We are on the right, just before Foote Road.
  • From Medina Square: head east on Route 18 (Medina Road) about 1.5 miles. We are on the left.

In network with most dental PPO plans. Insurance and fees

For referring dentists

Send referrals and see your patients' reports and images through the secure referral portal, or fax a referral slip to 330-721-4741. Urgent cases are seen as quickly as the schedule allows.

Call or text Request a visit